Methods of Evaluation of Internal Control System

Evaluating the adequacy of an internal control system is a fundamental aspect of an audit. It helps the auditor assess the effectiveness of controls and identify areas that may require more detailed testing or improvement. The following are three common methods used to evaluate an internal control system:

  1. Narrative Record
  2. Questionnaire
  3. Flow Chart


1. Narrative Record

The Narrative Record method involves creating a detailed written description of the internal control processes within an organization. This approach provides a comprehensive account of how specific transactions and operations are handled, highlighting the steps involved, the controls in place, and the responsibilities assigned to different individuals or departments. The narrative record is useful for understanding the overall flow of processes and identifying potential weaknesses or areas that require further attention. It’s particularly effective in smaller organizations or for simpler processes where the control environment can be easily described.


2. Questionnaire

The Questionnaire method uses a structured set of questions to evaluate the internal control system. These questions are designed to cover all key aspects of internal controls, such as authorization procedures, segregation of duties, physical safeguards, and monitoring activities. By systematically answering these questions, the auditor can quickly assess the adequacy of the controls and identify any potential gaps or areas of concern. This method is efficient and can be standardized for different organizations or departments, making it a widely used tool in internal control evaluation.


3. Flow Chart

The Flow Chart method involves creating a visual representation of the processes within the internal control system. A flow chart maps out each step in a process, illustrating the sequence of activities, decision points, and the controls applied at various stages. This method provides a clear, visual overview of the process, making it easier to identify inefficiencies, redundancies, or gaps in the control structure. Flow charts are particularly useful in complex organizations or processes where multiple steps and participants are involved, as they help simplify and clarify the control environment.


The methods used to evaluate an internal control system—whether through narrative records, questionnaires, or flow charts—each offer unique insights and benefits. These approaches help auditors and management understand the strengths and weaknesses of the control environment, ensuring that the organization’s operations are efficient, reliable, and compliant with relevant standards and regulations. By carefully selecting and applying these methods, organizations can effectively assess and enhance their internal controls, ultimately supporting their overall governance and risk management strategies.

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